How can we help you?
Everything you need to know about AI personal color analysis, body shape styling, and account management.
Contact Support
Have a question about your analysis report or need technical assistance? Send us an email and our team will get back to you within 24 hours.
Explore Our Fashion & Personal Style Library
Discover comprehensive tutorials on seasonal color palettes, body shape formula calculations, Kibbe lines, and capsule wardrobe rules.
Frequently Asked Questions
Upload a natural-light selfie or enter your body measurements. Our AI extracts CIE LAB skin tones, contrast scores, and silhouette ratios to determine your 16-season palette and Kibbe body archetype.
Single Pass ($14.99) provides a complete 360° image report, unlimited PDF exports, and 20 permanent credits. Monthly subscriptions (Standard, Pro, Power) offer recurring credits for ongoing virtual try-ons and multi-profile dashboards.
Generating a 360° full image report requires 50 credits, exporting a 20-page PDF requires 20 credits (free for Single Pass), and virtual hairstyle/makeup try-ons cost 5 credits each. Monthly credits are spent first, followed by permanent credits. If an AI call fails, credits are automatically refunded.
Yes. Uploaded photos are used strictly for real-time analysis in secure isolated environments. They are never shared publicly or used for third-party AI model training, and you can delete them anytime.
